All items must be returned within 30 days of receipt. The following applies to all returns:
- The item must be in the same condition that it was delivered in.
- The item must be in its original packaging, unopened. (i.e. Shrink-wrap intact, sealed booster packs, etc.)
- You must email us within 14 days at email@example.com or call/text us at (303) 862-1224, to request a Return Authorization Number. You must include this number with a return to receive a refund or credit.
- All returned items are subject to a 15% restock fee, this will be waived if the return is due to an error on our end. This fee will also be waived if store credit is chosen rather than a refund.
- You are responsible for shipping costs. If you are returning an item due to an error on our end, we will reimburse return shipping costs (USPS ground only) after the item has been received.
- We recommend that you insure your shipment. You will not be reimbursed for an item that Time Well Spent Games, Inc. does not receive.
- Original shipping costs are not eligible for refund.
- For orders paid with international cards, we will refund the full amount paid for the items and shipping only. We will not reimburse exchange rate fees.
If you have any other questions or concerns, please don't heisitate to call or email.
Time Well Spent Games, Inc.
6732 W Coal Mine Ave #247
Littleton, CO 80123